Предполагаемый уровень месячного дохода:
не указан
Responsibilities:
Rapid resolution of Customer problems at a high technical level and with excellent customer service
Ensure that customer can use our services all the time
Immediate fixation of all customer problems in the troubleticketing system (REQ) and timely provision of this information to the competent parties (if needed)
Monitoring, solving Customer problems and verifying if the solution is suitable for the Customer
Save all correspondence, changes in services, and offers in the appropriate the systems (UF, REQ, Terabill etc)
Informing Customers about maintenance and service impacts
Making reports to Direct Manager under requests in the proper way
If necessary prepare of a report after the problem has been solved
Customer relationship preservation and development
Data verification and updating of company databases (UF, REQ, Terabill, Wiki)
Work not specified here, if ordered by Direct Manager or Substitue
Courtesy of both Customers and co-workers
Knowledge, Competencies and Skills:
Bachelor level education or level obtained through experience;
Knowledge of IT and telecom products and services;
Rapid response;
Cooperation skills;
Fluent English;
Analytical Skills;
Highly accurate, focuses on improving performance;
Предполагаемый уровень месячного дохода:
не указан
В ОАО «ОТП Банк» на постоянную работу в Отдел персонализации требуются молодые Специалисты с минимальным опытом работы в банковской или административной сфере.
Требования:
· Образование не ниже Среднего специального;
· Опыт работы оператором БД, сотрудником Банка приветствуется;
· Уверенный пользователь ПК: MS Office;
· Готовность работать с большим объемом документов, исполнительность.
Обязанности:
· Подготовка к отправке документов на выпуск банковской карты;
· Персонализация ПИН-конвертов к банковским картам.
Условия:
· Заработная плата обсуждается по итогам собеседования;
· Современный офис в районе метро Войковская;
· Оформление согласно ТК РФ;
· Медицинская страховка после испытательного срока;
· График работы: пятидневка с 09.00 до 18.00/ возможен сменный график.
Предполагаемый уровень месячного дохода:
до
30 000
руб.
Requirements:
Education in Marketing sphere
Possibility to work full-time
Advanced English knowledge
MS Office advanced user
Responsibilities:
My Service Project:
Support of internal and external implementation (control of marketing material distribution, sent-out of reminders to dealers, control and coordination of the dealers results within E-training)
Assistance in preparation of annual AS-marketing activities:
Assistance in starting the annual spring-summer campaign (documents preparation for the delaers, processing of dealers reports, repair-orders downloading, printing and archiving etc.)
Automehanika exhibition (administrative support, translations, logistics process coordination)
Other activities:
Updating the catalogue of images using internal resource, provide dealers with images
Holding of internal and external documents flow (coordination and control over signing the annexes to agreements; posting of invoices of AS department, archiving of corresponding subscriptions, office organization archive)
Coordination of AS marketing materials distribution process (receiving from Agency, compilation of distribution-lists, cooperation with Warehouse, control of delivery)
Предполагаемый уровень месячного дохода:
до
30 000
руб.
Responsibilities:
Events and special project team is looking for a trainee who can help the team with realization of different events and projects, documents flow and reporting.
Examples of events: Exhibitions, sponsoring projects, cooperational projects, presentations of new cars and test-drive events.