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Junior Key Account Manager


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Junior Key Account Manager
A leading international Non-Food FMCG company - Building and managing relationships with key players in the customer(s) or channel at the regional and/or store level. - Conducting negotiations as necessary (listings, planograms, displays, promotion execution etc) at regional office and/or store level - Implementing in-store tactics - Coordinating special events (store-level sell-in and communication, materials management in-store etc.) - Working with customer service to track orders, and achieve customer service KPI's. - Working with logistics to plan, analyse, and forecast customer's needs and to ensure on-time and complete delivery. - Monitoring competitive activity at store level, recording and consolidating key activities, monitoring distribution, and identifying competitive best practices and discussing with Business Development Manager so that they can proactively respond with strategic/tactical refinements.

Sales Manager Russia
Our client is an international packaging company, operating in several markets is now looking to sta · To help set up a Russian subsidiary as a legal entity (in conjunction with Legal and Corporate Departments) · To set up and run an office in Moscow · Identify and exploit opportunities for existing Divisional customers that have operations in Russia. · Manage and develop the relationships with existing customers in Russia · Identify and exploit profitable new business opportunities for the Division · To assist in identifying potential partners in Russia (from alliance through to even acquisition) · Produce and seek approval for a New Business Development plan. · Provide detailed market analysis (including competitor activity and market trends) to support strategic business development. · Acquire and maintain a thorough knowledge of the relevant market sectors to identify and exploit business opportunities. · Project manage the introduction of new customers/products into the business. · Ensure existing customers receive excellent customer service support from the supplying sites. · Provide accurate short, medium and long term forecasts as necessary to support business planning activities.

Field Sales Manager (south Region)
One of the Leading Multinational FMCG companies Resposibilities: - Preparation, validation of the specific Business Plan, including market and competition analysis, identified issues and opportunities, selected priorities (portfolio, trade and other), strategy, action plans and projects / activities to be implemented. - Contribution to development of Area Strategy by consulting. - Being in line with business objectives and plans to control the budget performance of the Field Office. - The preparation of Sales forecast on the agreed Business Plans - The establishment and monitoring customer terms and conditions, negotiation of service fees. - The implementation of Trade Marketing Strategies and their applications; effective coverage of the retail in terms of frequency and quality of visits, POSM. - The development and coaching Sales Force, providing inputs and recommendations to development of Training programs, methods and tools.

Business Development Manager, Business Process Outsourcing
World leader in printing devices Acquire new and develop existing accounts in the field of business process oursourcing - Establish and develop strong strategic business relations with clients - Prepare, negotiate and implement the sales and marketing plan in dedicated key accounts - Achieve the required sales levels in the accounts - Be a face of the company to your clients, solving all problems concerning the services rendered

Head Of Financial Control
An International FMCG Company My client a Top International FMCG is looking for a Business Unit Finance Manager to run the Finance department of business unit. The candidate will be fully responsible for all areas of Finance and Accounting and manage a small team.

Product Support Specialist
Our client - a leading global provider of energy and metals information. With nearly a century of bu The Product Support Specialist is responsible for partnering with Sales and Client Development Managers to provide the best possible customer experience to support new customer business, existing customer retention and existing customer growth through on-site support, training, and integration of Copmany's services within customer workflows. The goal is to facilitate excellent customer service as a value differentiator. We currently have a requirement for a Product Support Specialist. This position, to be based in Moscow, serves and supports revenue growth and customer retention in the Russian region, specifically in the area of product utilization, ensuring that the client receives maximum value and benefit. The position is also responsible for serving as a knowledgeable resource to other business associates and customer in the areas of industry, best practices, and product usage. Responsibilities - Support customers and Sales in both pre-sale and post-sale activities in the effort to increase revenue and maximize retention. Activities include but are not limited to: Business Analysis / Training Implementation and Delivery / Training Documentation Development / Adoption Analysis and Solution Recommendation & Implementation / Problem-Solving / On-going support as these activities relate to the use of all related products. - Act as the leader and primary liaison between business unit and Customer base with issues relating to product & technology in the areas of: (1) Hardware / Software Configuration, (2) Product Installation, (3) Data Definition, Mapping & Integration. - Provide active Customer training via on-site visits, WebEx, phone or email to incorporate Company's services into their workflow and drive Customer satisfaction and retention. - Action top tier escalations for all supported products and services. Provide follow-up as appropriate. - Monitor, collect and report knowledge collected from customer interactions, together with an integrated knowledge of internal systems and cross-departmental operations. Add into CRM for future reference. - Preparation for customer visits to include company research, training documents, liaise with Sales teams for any problems that may be encountered, etc. - Assist in creating and maintaining a proactive and positive environment with Customer Care, Sales, Marketing and other departments that impact Customers. - Interact with 3rd party vendors. Participate in training and relationship building through joint on-site customer visits, mutual training and customer support. - Regularly attend management, Sales, and Editorial meetings to present core information, keep communication channels open between departments and to be kept informed of all changes regarding clients and markets - Discover up-sell/cross-sell opportunities for products and services during client calls/on-site visits and pass on these leads to respective sales colleagues. - Adopt technical products and product portfolio via education and problem resolution for the appropriate business unit. - Collect, report and act on Voice of the Customer feedback acquired from Customer interactions. Recommend process improvements based on feedback. - Act as Subject-Matter-Expert in agreed upon area within Product Specialist team and Sales in one of the four areas but not limited to: (1) Management, (2) Customer Needs, (3) Technology, and (4) Training. - Manage and deliver special projects assigned by leadership for the benefit of the Customer Support teams. - Provide proactive and reactive support to customers through all possible interaction methods. These include telephone, e-mail, fax, internet and standard mail. - Assist Tier 1 and Tier 2 Customer Care Agents with resolutions to questions concerning products, billing, technical and/or service issues, account/contract status, change of address, cancellations, refunds as requested.

Sales Director
International company — manufacturer of complex industrial solutions Vacancy of HAYS Recruiting experts worldwide SALES DIRECTOR (Saint-Petersburg) International company — manufacturer of complex industrial solutions Management of the sales activities Our client is a western company – manufacturer of complex industrial solutions, one of the leaders in the world and on the Russian market. As Sales Director you will develop, plan and implement strategies, will steer sales activities, including customer acquisition, networking with customers on top level, monitor market trends and competitors activities. In this role you will also organize and coordinate resources to support the company business strategy and objectives regarding costs, quality and customer orientation, global competitiveness and innovation (technology leadership) respectively. That is why if you have experience in Project Management, market knowledge of power generation equipment, work experience in an international company, advanced level of English, you have excellent opportunities to become a candidate for this vacancy. If you are interested in more details about this exciting role, please submit your CV in English to Svetlana Poroskova — Team Leader of Hays Industry (svetlana.poroskova@hays.ru).

Executive Director
International company — manufacturer of metal treatment equipment Vacancy of HAYS Recruiting experts worldwide EXECUTIVE DIRECTOR (METAL TREATMENT EQUIPMENT) International company — manufacturer of metal treatment equipment Main tasks are improvement of current operations of the Company in sales, service and operations Our client is a worldwide company — manufacturer of metal treatment equipment, one of the leaders in the world and in the Russian market. As Executive Manager you will provide strong leadership to the sales force and back-office staff, strengthen and advance marketing and customer-driven culture and attitude, promote continuous learning throughout your team. You will also be responsible for strategic development of the local sales and service in Russia, elaboration and implementation of effective sales strategy, preparation of the budget, forecasting demand, control of the costs and expenditures. For this role we seek a strong people manager who has 5+ years of experience in senior positions in such sectors as metalworking, machine tools, mechanical engineering, aviation, energy, etc. B2B experience in industrial manufacturing field with a successful record of accomplishment, including business development experience and sales team management in a multinational environment will also be your strong point. As a successful candidate you will need higher technical education, preferably combined with economics or business degree. Advanced level of English is essential. We also put forward individuals with good understanding of business and marketing principles for metalwork equipment and profound knowledge of this market's mechanisms in Russia. If you feel interested in applying for this role, please submit your CV in English to Svetlana Poroskova - Team Leader of Hays Industry (svetlana.poroskova@hays.ru).

Vendor Management Practice Leader
A leading telecom / IT integrator - Management of the relationship with company's partners - producers of equipment and software, which are used by the company to develop, sell and deliver its own products (including contract management, support and improvement of company's partner status at respective vendors) - Working with marketing department to ensure company's Products & Services are backed with appropriate vendor certifications and contracts - Supervision of joint account planning process and measures respective KPIs - Interaction with Group peers for best practise sharing, product evolutions, common strategic initiatives - Being responsible for proper positioning and development of vendor management practice as part of Global Services department in Company - Is responsible for managing rebates and marketing funds

New Channel Development Manager (new Channels)
International pharma/medical company actively developing on Russian market New channel business development RUSSIA CIS - The goal is to actively develop new channels for a medical products - Responsible for sales targets - Responsible for executing development strategy Trade marketing - The goal is to create and execute trade marketing activities in new channels - Budget reponsible - Development and implementation of promotion programs of the company in main trade channels - Create strategies for brands, planning and implementation of trade marketing programs - Work with Marketing agencies - Participation in development of new product launch plans Reporting - The role is reporting to business unit manager

Presale Consultant
One of the global leading provides of data storage and virtualization The Presale Consultant role will be responsible for providing support on a unique enterprise level software solution for various customers. - Provide technical support throughout the sales cycle to drive opportunities - Explain product capabilities, limitations, and implementation. Manage technical tradeoffs, implementation alternatives and advantages of products vis-a-vis the competition - Identify and developy innovative solutions to customer requirements - Research, compose, and deliver responses to RFPs from potential clients - Design and build customized demonstrations of the solutions including proof of concept and pilot installations

Sales Manager - Russia
Ona of the global leading providers of data storage and virtualization systems - Sell designated enterprise products to strategic clients and high-potential future accounts ($1 million+ sales) - Consistently build an effective pipeline and execute on each phase of the sales process - Establish relations with clients that allow the company to be seen as a trusted advisor



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