Etiquette is changing, but norms for appropriate behavior articulated by the elite and the middle class are still an important normative force. Greetings vary by the class or social position of the person with whom one is dealing. Those with titles of nobility, honorific titles, academic titles, and other professional titles prefer to be addressed by those titles, but like people to avoid calling too much attention to a person’s position. Unless invited to do so, one does not call people by their nicknames. Postural norms are akin to those in other Western cultures; people lean forward to show interest and cross their legs when relaxed, and smiles and nods encourage conversation. The English expect less physical expression and physical contact than do many other societies: handshakes should not be too firm, social kissing is minimal, loud talking and backslapping are considered inappropriate, staring is impolite, and not waiting one’s turn in line is a serious social blunder.
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